Have you ever had a question and either didn't know where to find the answer or were too afraid to ask? If so, you've come to the right place.

As the name would suggest, this section is a compilation of answers to the questions our clients commonly ask. Here you'll find answers to common questions our clients ask. Just start by following one of the links below.

1. What kind of work does our store do?
2. How long does it take for you to complete my order?
3. What is a "proof"?
4. Why do I need to look at a proof if I've already given you everything I need to have done?
5. How do I go about getting an estimate from you?
6. I got an estimate from you on the cost of my project and showed the charges as a range. Why can't you tell me exactly how much it will be ahead of time?

1. What kind of work does our store do?
   We can start with just your idea and finish up by mailing it for you.
   
   Copy Services - Our high-speed duplicators can produce copies efficiently and economically whether you provide hard copy or bring in digital files on disk. Our state of the art production duplicating equipment allow us to deliver work quickly and efficiently.
   
   Pre-press & Design Services - We utilize the latest design technology available in order to offer a full range of design services. If you need a brochure produced, we can work from your camera ready copy, use the files you provide on disk, or design your brochure from scratch. We can accept just about any format in any media.
   
   Printing Services - From one-color to four-color printing, our store has the capability to meet your needs. From short run to long run, we can offer a solution that will be just right for you.
   
   Binding & Finishing Services - We can cut, perforate, score, number, fold, collate, saddle stitch, bind, and just about any other bindery process you could ever need.
   
   Mailing Services - We can mail the jobs we do in house and jobs that others do. We can direct imprint on envelopes, self-mailers or on labels. We have barcoding services and automated mail discounts available to save you money on postage. We can get your not only your US mail out but your foriegn mail too. We can do custom forms.
   
   Shipping & Packing - We can pack and ship your products anywhere in the world.
   
   
2. How long does it take for you to complete my order?
   The answer is not easy. It depends on the job. When we know the specifics of your job, we will then be able to give you a time frame.
   
   
3. What is a "proof"?
   A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to you online or printed on paper which can be viewed in our store or delivered to you in person.
   
   
   
4. Why do I need to look at a proof if I've already given you everything I need to have done?
   We employ human beings to produce your work and, last time we checked, humans are not perfect. Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.
   
   
5. How do I go about getting an estimate from you?
   Well, since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote, give us a call and talk with one of our customer service representatives.
   
   
6. I got an estimate from you on the cost of my project and showed the charges as a range. Why can't you tell me exactly how much it will be ahead of time?
   Each job we do is different, so until we know all the details including how long it will take to design, it is impossible for us to give an exact price.